Thank you for shopping at Bilmush. We strive to ensure that you are satisfied with your purchase. Please review our return policy carefully to understand our procedures and limitations.
1. Exchange Conditions
Damage During Delivery: We accept exchange only if the product is damaged during delivery. If you receive a damaged item, please contact us immediately at info@bilmush.com within [2] days of receipt. Provide us boxing videos and photos of the damage and any relevant information to help us process your claim.
2. Products Purchased from Third-Party Retailers
Third-Party Purchases: Our return and refund policy applies only to products purchased directly from Bilmush. We are not responsible for products bought from third-party retail stores. If you have a concern about a product purchased from a third-party retailer, please contact the retailer directly.
3. Non-Exchangeable Items
No exchange for Other Reasons: We do not accept exchange for any other reasons, including but not limited to changes of mind or incorrect orders. All sales are final except for items damaged during delivery.
4. Contact Information
For questions or concerns regarding returns or refunds, or to report a damaged product, please contact us at: